Staff

Staff at Belford House are trained in all aspects of care including looking after those with short term memory loss. All staff undertake many different types of training from external qualified trainers coming to talk about first aid, moving and handing, health and safety and fire awareness to the local district nurses coming to talk to us about infection control. Many of the staff have already or are currently undertaking their NVQ levels 2 and 3.

There are plenty of staff around at all times including waking staff through the night ready to assist you in anyway, even if it’s making tea and having a chat! From the senior members of staff to the junior assistants, the kitchen manager and the house keepers, Belford House is a well run, happy home and our friendly and understanding staff are always available to help whilst ensuring that dignity, privacy and independence are upheld at all times.

The following staff are a selection of management and senior staff...

Gill & Mike Curtis
Proprietors

Gill & Mike found Belford House 16 years ago and after several months of painting, turfing and general hard work, opened it as a residential care home for 20 residents in 1993. Over the years, they have extended the main house to hold 30 residents and built Pine Court. They still have a big part in the running of the house.

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Nicola Henderson
Director of Belford Care Limited

Nicola has been involved in care homes throughout her life and took over the running of Belford House in June 2008 from her parents after finishing university and living and working in London for 5 years.

Qualifications:

• NVQ 3 in health and social care
• City & Guilds Leadership & Management Award
• BA Hons degree in Spanish and Economics

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Jo Cox
Deputy Manager of Belford House

Jo started at Belford House as a junior assistant in her mid teens in September 1997. Since then, she has worked her way up, completed 4 NVQs including the City and Guilds Leadership and Management in Care Services award and been involved in many changes through the years. Thirteen years on, she is now the deputy manager of the home and ensures a high level of care is provided to each and every resident.

Qualifications:

• NVQ 2, 3 & 4 in health and social care
• City & Guilds Leadership & Management Award

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Tracy Wilkes
Kitchen Manager

Tracy has been with us since June 1998 and prides herself on providing a high standard of cuisine for all residents including those with special dietary requirements. She makes a daily visit to residents to discuss the menu and offers alternatives. Tracy operates a varied menu taking into account seasonal produce and changes in the weather. You will often find Tracy in one of the sitting rooms with the residents asking for advice and suggestions for the next menus.

Qualifications:

• NVQ 2 in health and social care
• NVQ in cooking
• Food Hygiene

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Pauline Phillips
Senior Care Assistant

Pauline has worked at Belford House since June 1998, the majority of that time being spent as a night care assistant. Pauline completed both her NVQ levels 2 and 3 before deciding to make the change from night work to day work.

Qualifications:

• NVQ 2 & 3 in health and social care

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Sue Norris
Senior Care Assistant

Sue has worked at Belford House since June 2000 and again, started as a night care assistant. Sue has achieved both NVQ levels 2 and 3.

Qualifications:

• NVQ 2 & 3 in health and social care

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Lorraine Downing
Senior Care Assistant

Lorraine joined us as a senior care assistant in June 2010. Lorraine has years of experience in other care homes and has achieved both NVQ levels 2 and 3.

Qualifications:

• NVQ 2 & 3 in health and social care