Residents' Charter of Rights

All Residents at Belford House will...

• Be able to feel as if they are in their own home
• Be treated with dignity and respect
• Have their privacy respected and independence encouraged
• Not be discriminated against on grounds of race, colour, sex, religion or disability
• Be able to choose their own doctor, dentist, optician etc
• Be able to administer their own medication if able to do so and be provided with appropriate lockable storage
• Be able to bring in personal items of furniture and belongings if they so wish
• Be given appetising, nourishing food taking into account their likes and dislikes
• Be able to receive visitors at any reasonable time
• Have access to a telephone
• Have the right to make choices regarding their personal care within the Home
• Have the right to complain
• Be encouraged to join in with recreational activities and facilities
• Be given a brochure and a Contract
• Be addressed as they wish
• Have the right to consult their own solicitor
• Receive medical and nursing attention in private
• Be entitled to all of the common facilities available to other people living elsewhere in the community